Items can be returned within 14 days from the delivery of your order. Please note it is not possible to return personalized items, read more information on Terms and conditions of sale.
To request your return fill in the online Return Form (or log in to your account and click on the “Return this order” link you find in the Orders section).
After filling in the form, please follow these easy steps for returning the purchase to our warehouse:
- Prepare the items you wish to return in the original order box. Kindly ensure the products have all their packaging and accessories, that the security tag and seal are intact and that the return box is safely sealed.
- The return package must be shipped back to Fendi within 14 days of your return request. Call UPS to organize pick-up (1-800-PICK-UPS / 1-800-742-5877) or drop off at a UPS store. Return shipping is free of charge with UPS.
If you decide to use a different delivery service, all costs will be at your expense and we will not be able to accept liability for lost or damaged returns.
If you chose In-Store Pick Up for your order, you can also return your package through the same Fendi store within 14 days from pick up. Find more information here.
Before requesting a return please make sure the products comply with our return conditions. Please note exchanges are not possible.